Cancellation Policy

If you or any member of your party wishes to cancel your holiday, you must notify us in writing, in any case, the date of cancellation will be at the date on which notice is received by SHYAMTOUR&TRAVELS. As this incurs administrative cost and retention charges by the hotel, the cancellation charges will apply on the following scale: Number of days before departure Amount of Cancellation charges More than 20 Days: Deposit only 19-10 Days: 50% of the Tour Cost 09-06 Days: 75% of the Tour Cost 05 days or less: 100% of the Tour Cost.

Booking & Payment Policies

100 % of flight cost and at least 50% of the land package cost should be made for booking or holding any tour package or services. The balance amount can be paid at least 7 days prior to your date of departure from your city/country. We hold the right to decide upon the amount to be paid as an advance payment, based on the nature of services and the time left for the commencement of the services. Apart from the above in some cases like special train journeys, hotel or resort bookings during the peak season (X-Mas, New Year) full payment is required to be sent in advance. If you are paying the booking amount to book or hold your package, you should pay it directly to the bank account of SHYAMTOUR&TRAVELS. In any circumstances, we are unable to take the liability for the booking of your tour package if you are paying it to any employee’s or someone else’s personal bank account and if we do not receive it.

Terms & Conditions

The photos/videos content created on SHYAMTOUR&TRAVELS trip (by our content creators or clients) is the property of SHYAMTOUR&TRAVELS and can only be used by SHYAMTOUR&TRAVELS Experiences for advertising across media platforms. None of the digital content can be used by any one without obtaining the rightful permissions by SHYAMTOUR&TRAVELS.

Full Payment of the trip cost must be made before the trip begins. Pending Payments may eventuallylead to the Cancellation ofthe trip.

The IDs shall all be verified before boarding. No boarding shall be entertained without a valid Govt. ID.

The Transfer of the bookings is not permitted. Only the names mentioned at the time of confirmation shall be allowed to travel.

No refunds shall be made towards any inclusion(s) not availed by the Client. Travelers must take care of their luggage & belongings.

The management shall not be responsible for any damage or any missing items along the tour. The time of Departure is stated & fixed. All travelers must update their status with the Trip coordinator(s), & report at the pickup point 30 mins prior to the scheduled departure.

The Air Conditioning will be switched off in the hills. Also, during the trip, it shall be the Driver’s discretion to put off the AC as & when required, considering the travelers’ safety & ease of travel along uneven & dangerous routes.

Our time of departure is fixed must depart by the stated time & keep their status updated with the trip coordinator(s).

Anyone missing the bus shall not be eligible for any refunds. We shall call you twice before the schedule departure. Drinking & Smoking are strictly prohibited along the tour due to health & safety concerns. Our tours involve physically demanding activities such as trek king, camping at high altitudes and we recommend for you to be in the right shape to make most of them.

No act of misconduct or indiscipline shall be tolerated on the tours. We are a cordial travel community and we aspire to bring to you a hassle free and memorable experience. Travel xpeditions shall not be responsible for any delays or alterations in the program or indirectly incurred expenses in cases such as Natural Hazards, accident, breakdown of machinery, weather conditions, landslides, political closure or any untoward incidents.

We do not provide any insurance policy to cover for the expenditure on sickness or accidents or losses incurred due to theft or other reasons. Numerous factors such as weather and road conditions the physical ability of participants etc. may bring alteration in the itinerary.

We reserve the right to make necessary changes in the schedule in the interest of
safety, comfort and general well-being!